- Simple and Well-organised Website Design
Having your website designed can get a little overwhelming and you might be tempted to put as much in there as possible but this is when you need to practice a little restraint. Flash animation, background sound and large graphics may not be the best choice, particularly for a professional website. Focus on what’s truly important – a website that is organised so that visitors can easily find what they are looking for so great navigation and internal linking. The images need to be clear and correctly sized and the text easy to read (typically dark text on a light background works best.
- Work on your response time
When a visitor completes an online query, asks a questions via a social media platform or emails your business they are not just a website visitor, they are a potential customer and need to be treated as such. If a person walked into your bricks and mortar store would you leave them standing, waiting to be served? Of course you wouldn’t – you would ask how you could be of help and answer any questions in a timely manner – the same rules need to apply for those reaching out through online channels.
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